iOS

Subscription & Billing

• How do I request a refund?
• How do I cancel the subscription?

Templates & Tools

• How do I adjust the size of the template?
• How to reduce the video time?
• How to adjust the different elements duration?
• How can I add my logo?
• How can I add my brand colors?
• How do I save the images without any background?

Editing & designing issues

• The App works slow. What should I do?
• I have changed my device. Why my projects are gone?
• How do I change language in the Lift App?
• I am experiencing crashes. What should I do?

Text & fonts

• How do I upload my fonts?

Photos & Videos

• How do I add videos to the template?
• How do I add images to the template?

Music & Audio

• How do I add the music from Itunes?
• How do I add a voice recording to my project?
• How do I remove original sounds in video?