Troubleshooting

My stories & Links issues

• I have changed my device. Why my projects are gone?
• What happens to my bio link if I’m not a premium customer?
• I can't open my site. What should I do?

Editing & designing issues

• The App works slow. What should I do?
• I am experiencing crashes. What should I do?

Export & Download issues

• I can't save my project. What should I do?
• My project saves differently. What should I do?

Account issues

• I cant log in to my account. What should I do?

Payment issues

• I was charged twice. What should I do?

Subscription issues

• My subscription doesn't work. What should I do?