Subscriptions & Payments

Cancellations & Refunds

• How do I cancel the subscription?

Restore purchase

• Can I transfer my subscription to another Apple ID / Google account / Email address?

Free trial & Subscription

• Can I use the Lift App without paying?
• How do I understand, which features are free?
• Can I start a trial more than once?
• How do I subscribe to Lift?
• How do I check if I have a subscription?
• I subscribed to a wrong plan, how do I switch to another one?

Payments

• Why was I double-charged?
• I took a free trial. Why I was charged?
• I don't have a subscription / account. Why am I being billed?
• I don't use Lift. Why am I being billed?
• I have cancelled the subscription. Why am I still being charged?
• I didn't authorize any charges. Why was I billed?

See all 8 articles

Information for EU customers

• Right of Withdrawal
• Handling of Complaints
• Duty of Conformity
• Delivery Restrictions
• Means of Payment accepted