Here are some advice on how you can attempt to solve the issue:
- Check for updates in the App Store or Google Play:
1) Open App Store.
2) Tap your profile picture at the top right.
3) Find the Lift app and tap "Update" or tap "Update all" to update all apps. - Delete unnecessary projects in the "My Stories" section:
1) Open the "Projects" section.
2) Delete non-relevant projects to improve app efficiency. - Ensure that your device has sufficient available storage to complete the export. You can manage this in your device Settings > General > iPhone Storage or similar for Android (depending on the model)
If the issue persists, we kindly advise you to contact our support team. You may contact support via My Projects → Settings → Contact Support or via support@lift.bio email.